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Sommer supplier, installation & repair in Ajman

Supplied, installed, serviced and repaired by Qasar Al Neil Automatic Doors.

Sommer is a German company based in Kirchheim unter Teck that makes operators and radio controls for garage doors, swing gates, sliding gates, roller doors and industrial doors. Qasar Al Neil Automatic Doors installs, repairs and maintains Sommer operators in Ajman and across Ajman. We are an independent service company, not the manufacturer.

Sommer garage door operator repair

A Sommer garage door operator drives a sectional or up-and-over door along a rail with a chain or belt. When one fails, the owner sees a door that hums but does not move, stops halfway, or closes then reverses. The usual suspects are:

  • A worn drive wheel, belt or chain that slips under load.
  • Limit or force settings that no longer match the door after a spring or roller change.
  • A light barrier that is dirty, misaligned or cut by a damaged cable.
  • A control board hit by a power surge or by moisture in the motor head.

Start with the door itself: a stiff or unbalanced door damages any operator. Our sectional doors service covers springs, rollers and panels.

Sommer remote control and receiver

Sommer builds its own radio controls, so a lost handset or a receiver that has stopped listening is a common call. We test the handset and receiver, replace batteries and aerials, and add handsets where the receiver allows. Read more on our remote controls and receivers page.

Sommer swing and sliding gate operators

Sommer also makes gate motors. A swing gate arm that jerks or stops usually has a loose mounting, a worn arm joint or a failing limit setting. A sliding gate motor suffers from a worn pinion or rack, a dirty track and tripped end stops. Both types depend on photocell safety sensors that stop the gate from closing on a car or a child. See automatic sliding gates and automatic swing gates.

Sommer installation and maintenance

For a new installation we match the operator to the door weight and size, fit the rail and brackets, set limits and force and test the safety reversal. Typical doors are residential garage doors, automatic sectional garage doors and panoramic garage doors.

A maintenance visit includes:

  • Checking rail, belt or chain tension and lubricating moving parts.
  • Testing the sensors, force limits and emergency release.
  • Inspecting the control board, wiring and power supply for heat, dust and water.
  • Testing every remote and wall control.

German operators are well built, but UAE heat and dust still wear seals, cables and plastic parts. For other European makes we work on, see Hormann and Marantec. Book a free site visit and we will test the operator and the door together.

How to choose Sommer garage door operator service

Before a visit, collect a few facts about the Sommer equipment. They let the technician bring the right tools and likely parts, and they shorten the time on site. The table lists what helps most.

ItemWhat to noteWhy it matters
Door typeSectional, up-and-over or rollerDecides the type of operator and rail
Door size and balanceWidth, height, springs in good orderAn unbalanced door overloads any motor
Remote and controlHandsets, wall button, receiverPairing and range problems are common
SafetyReversal on an obstruction, photocellsMust be tested after any work

Sommer in UAE conditions

Garage and gate operators in the UAE live with 45 to 50 C heat, dust in the rails and humidity near the coast. Heat and sand wear belts, chains and trolleys, and a hot ceiling void shortens electronics life. Power dips can corrupt settings, so we recheck limits and force settings after any supply problem.

Sommer spare parts and older units

We check whether a part for your Sommer unit can be sourced before quoting. Where the original part is no longer available, we say so and suggest a compatible replacement, and we do not promise a part until we have seen the unit. Photos of the label and the fault help, and you can send them through send a photo.

To plan the work, ask for a free site visit or request a quote. Related questions: My Sommer garage door operator hums but the door does not move. Why? and Why does my Sommer gate motor stop halfway and open again?.

Sommer in Ajman

For customers in Ajman, Qasar Al Neil Automatic Doors supplies, installs and services Sommer equipment. The Ajman localities listed on this site include Al Nuaimiya, Al Rashidiya, Al Rawda, Al Hamidiya, Al Jurf and Al Jurf Industrial Area.

In Ajman, Sommer appears on this site under doors and garage door openers & motors. Industrial and free-zone sites such as Al Jurf Industrial Area and Ajman Free Zone usually ask about heavier duty equipment, so tell us how often the opening is used.

Project pages on this site that name Sommer: Sommer Tubular Motor Installation for a Hormann Shutter in Al Barsha, Dubai.

Do you service Sommer in Al Nuaimiya and Al Rashidiya?
Yes. Qasar Al Neil Automatic Doors attends Sommer systems in Al Nuaimiya, Al Rashidiya and other localities of Ajman. Give us the address and the model and we book a free site visit.
Which Sommer products can I ask about in Ajman?
In Ajman, Sommer appears under doors and garage door openers & motors. Tell us what you need and we confirm the options at the free site visit.

Sommer services we offer

  • Row of automatic door types including a garage door, glass entrance and rolling shutter

    Doors

    Qasar Al Neil Automatic Doors designs, supplies, installs and maintains automatic doors for homes, businesses and industrial sites across the UAE.

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  • Garage Door Openers & Motors - automatic doors & gates by Qasar Al Neil Automatic Doors

    Garage Door Openers & Motors

    Garage door openers and motors for sectional, up-and-over and roller garage doors: supply, installation, replacement and repair, with remotes and sensors tested.

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We install & repair sommer systems

Free site survey, installation, repair and maintenance across Ajman.

Supply & installation

Survey, supply, fitting, wiring, programming and safety testing.

Installation details →

Repair & maintenance

Fault-finding for motors, boards, remotes, sensors and safety edges.

Repair details →

Parts we repair & replace:

  • Door Motor
  • Control Panel
  • Remote & Receiver
  • Photocell Sensors
  • Springs & Cables
  • Rollers & Tracks
  • Bottom Rubber Seal
  • Limit Switch
  • Wall Push Button
  • Backup Battery

Sommer products we supply & install

  • Closed insulated sectional garage door on the front of a villa Featured

    Automatic Sectional Garage Doors

    Insulated automatic sectional garage doors for UAE villas and workshops: they lift vertically, need no swing space and run on a quiet operator with safety stops and remote or phone control.

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  • Glazed panoramic garage door on a modern villa facade Featured

    Panoramic Garage Doors

    Glass garage doors with large glazed panels in slim aluminium frames, for villas, showrooms and workshops that want daylight, privacy options and a modern look.

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  • Automatic garage door on the front of a family villa Featured

    Residential Garage Doors

    Garage doors for villas and homes in insulated sectional, roller and side-hinged styles, with finishes to suit the house, quiet operators and remote or phone control.

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  • Plain galvanised steel garage door closed at a building entrance Featured

    Standard Garage Doors

    Practical galvanised steel garage doors for homes, shops and workshops, supplied with a motor, remote, safety sensors and a manual release, or fitted to automate your existing door.

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  • Automatic sliding glass doors at a shop entrance, open for a visitor Featured

    Automatic Sliding Glass Doors

    Automatic sliding glass doors for shops, clinics, hotels and offices: touch-free, accessible entry with safety beams, adjustable hold-open time and a quiet, reliable operator.

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  • Glass automatic revolving door at a hotel lobby entrance Featured

    Automatic Revolving Doors

    Automatic revolving doors for hotels, malls, banks and towers: glass wings that limit cooling loss and dust, with speed control, safety sensors and an emergency collapse function.

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  • Closed motorised rolling shutter across a warehouse opening Featured

    Automatic Rolling Shutters

    Motorised rolling shutters in steel or aluminium for shops, stores, workshops and loading bays, with safety edges, remote control and a manual override for power cuts.

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  • Insulated double skin rolling shutter closed at a warehouse entrance Featured

    Double Skin Insulated Rolling Shutters

    Double skin, foam-filled insulated rolling shutters for cold rooms, air-conditioned stores and sun-exposed openings, with seals, a sized motor and safety devices.

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  • Motorised rolling shutter covering a villa window

    Residential Rolling Shutters

    Motorised rolling shutters for villa windows, patio doors and terraces, cutting glare and heat while adding privacy and security, with remote control and manual override.

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  • Garage Door Openers - Automatic Garage Doors by Qasar Al Neil Automatic Doors

    Garage Door Openers

    Chain, belt and shaft garage door openers for sectional and roller doors, supplied, fitted, replaced and repaired after a free site visit anywhere in the UAE.

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Sommer service across Ajman

Sommer service, frequently asked questions

Which garage door opener brands do you fit and repair?

We fit, program and service openers and operators from Somfy, Nice, CAME, BFT, Sommer, Marantec and Hormann, among others, in Ajman, Sharjah and Dubai.

Tell us the brand and model printed on your motor, or send a photo. We confirm whether it can be repaired, reprogrammed or should be replaced, and quote in writing after the free site visit.

My Sommer garage door operator hums but the door does not move. Why?

A hum with no movement means the motor is powered but something is stopping the drive. Check whether the door is jammed or the spring is broken: disconnect the operator and lift the door by hand. If it is heavy, the problem is the door. If the door moves freely, the drive wheel, chain or belt may be slipping, or a gear inside the motor head may be stripped. A failed start capacitor or control board can also cause a hum. Stop pressing the remote, as repeated attempts can burn the motor.

I lost my Sommer remote. Can a new handset be added?

Usually yes, provided the handset type matches the radio system of the receiver. Sommer receivers learn handsets, so the new one has to be taught in while the old one is removed from memory if you are worried about security. Bring a working handset or the model number of the operator and we will check what fits before ordering. If the receiver is an older type with no spare memory, we will tell you whether a replacement receiver is the sensible fix.

Why does my Sommer gate motor stop halfway and open again?

A gate that stops and reverses is reacting to an obstacle signal. Look for a blocked photocell, a bent bracket, grit in the sliding track or a swing gate that has sagged and catches the ground. If the path is clear, the force setting may be too low for a gate that has become stiffer, or the end stop may be set in the wrong place. Do not simply raise the force, as that removes the protection that stops the gate pressing on a person or a car. Have it inspected.

What should I prepare before a Sommer operator service visit?

Park cars away from the door or gate, keep the area around the opening clear and have all remotes and wall controls available so we can test each one. If you know the model number on the motor head, note it down. Tell us about any recent faults, such as slow travel, noise, or a door that reverses, and when they started. If the door was recently serviced or the springs were changed, mention it, because that affects the travel settings we check.

Do you serve all areas of Ajman?

Yes, we install and service automatic doors and gates across Ajman, from Al Nuaimiya, Al Rashidiya and Al Rawda to Al Jurf Industrial Area, Emirates City and Ajman Free Zone. Our head office is in Al Aalia.

Villas, apartment buildings, workshops and warehouses all fall within our coverage, including Al Hamidiya, Al Mowaihat, Al Zahra, Al Bustan, Al Rumaila, Ajman Corniche and Masfout. Call us with your location. See our sliding gates and garage doors.

What is the difference between an automatic sliding door and a swing door for a shop entrance?

A sliding entrance door moves sideways into a pocket or along the wall, so it needs no clearance in front of or behind the opening, which makes it the default choice for narrow shopfronts and mall entrances with heavy foot traffic. A swing door pushes open into the room or the street and needs clear space on the swing side.

Sliding doors generally handle higher footfall better and are easier to fit with an air curtain to keep air conditioning in. Swing doors can look more premium on boutique entrances and cost less to install. We fit both, and for most retail units in Ajman and Sharjah we recommend automatic sliding glass doors.

Do you supply and service Dorma automatic door systems?

Yes, we install and maintain Dorma (now branded dormakaba) automatic sliding and swing door operators, mainly on commercial and office entrances where the brand is already specified or an existing installation needs servicing. Their operators are well suited to high-cycle commercial doors.

If you have an existing Dorma system that a previous contractor installed, we can take over the maintenance contract, source compatible spare parts and carry out repairs without needing to replace the whole unit.

Other brands we work on