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Dorma supplier, installation & repair in Ajman

Supplied, installed, serviced and repaired by Qasar Al Neil Automatic Doors.

Dorma is a German door technology company that merged with the Swiss group Kaba in 2015. The combined business trades as dormakaba, and you can read about the current range on our dormakaba page. Many buildings in Ajman still run older units carrying the Dorma name, and Qasar Al Neil Automatic Doors installs, repairs and maintains these door and entrance systems. We are an independent service company, not the manufacturer.

Dorma automatic sliding door repair

Dorma sliding door operators sit above shop fronts, hotel lobbies, hospitals and offices. Typical faults on an older unit:

  • The door does not open because the motion or presence sensor is dirty, misaligned or has failed.
  • The door grinds, drags or jumps because the track is full of dirt or the carriage rollers are worn.
  • The drive belt is cracked or loose, so the leaves slip or stop.
  • The control unit loses its settings after a power cut or surge.

Cleaning the track and sensor is the simplest fix, and the one most often skipped. The automatic sliding glass doors page describes the door type in more detail.

Dorma revolving and swing door operators

Revolving doors add more moving parts: drive units, safety sensors on the leaves, speed settings and a stop function when something blocks the wing. Swing door operators and overhead door closers, the other familiar Dorma products, fail through worn arms, leaking closer units and failed hinges. See automatic revolving doors and the wider revolving and sliding glass doors service.

Dorma door installation and maintenance

We service existing Dorma units and fit new automatic entrance equipment. If a Dorma operator is too old to repair sensibly, we will tell you, and suggest a replacement that fits the existing door. We do not claim spares for every older model: availability depends on the unit, so we check the model number first.

A service visit covers:

  • Cleaning and inspecting the track, rollers and belt.
  • Testing presence and motion sensors and safety zones.
  • Checking the control unit, power supply and battery or emergency opening.
  • Inspecting glass fixings, seals, brushes and locks.
  • Checking opening speed and hold-open settings against the use of the entrance.

Entrances that carry a lot of foot traffic, such as clinics and malls, benefit from scheduled maintenance instead of waiting for a failure. We also look after Ditec pedestrian doors. Book a free site visit and we will check the door, the sensors and the control unit.

How to choose Dorma sliding door service

Before a visit, collect a few facts about the Dorma equipment. They let the technician bring the right tools and likely parts, and they shorten the time on site. The table lists what helps most.

ItemWhat to noteWhy it matters
Door typeSliding, swing, revolving or foldingSets the drive unit and the safety layout
Opening and glass weightWidth, leaf weight, header spaceSizes the operator and the rail
SensorsRadar and safety sensorsControl who the door opens for and when it stops
Traffic and lockingHours of use, night lock, emergency functionShapes the settings and the service plan

Dorma in UAE conditions

Automatic entrances in the UAE meet dust carried in from outside, strong air conditioning, humid air near the coast and supply dips. Dust packs into floor guides and tracks. Condensation forms on sensor lenses near cold air. A header cleaned on schedule and a sensor wiped clean keep most doors reliable.

Dorma spare parts and older units

We check whether a part for your Dorma unit can be sourced before quoting. Where the original part is no longer available, we say so and suggest a compatible replacement, and we do not promise a part until we have seen the unit. Photos of the label and the fault help, and you can send them through send a photo.

To plan the work, ask for a free site visit or request a quote. Related questions: Why is my door closer leaking oil or slamming the door shut? and Dorma and dormakaba: are they the same company?.

Dorma in Ajman

Dorma owners in Ajman can book Qasar Al Neil Automatic Doors for survey, installation, programming and repair. Localities with their own pages on this site include Al Nuaimiya, Al Rashidiya, Al Rawda, Al Hamidiya, Al Jurf and Al Jurf Industrial Area.

In Ajman, Dorma appears on this site under doors. Industrial and free-zone sites such as Al Jurf Industrial Area and Ajman Free Zone usually ask about heavier duty equipment, so tell us how often the opening is used.

No project page for Ajman names Dorma yet. Send us the model and a photo of your Dorma unit and we plan the visit around it.

Do you service Dorma in Al Nuaimiya and Al Rashidiya?
Yes. Qasar Al Neil Automatic Doors attends Dorma systems in Al Nuaimiya, Al Rashidiya and other localities of Ajman. Give us the address and the model and we book a free site visit.
Which Dorma products can I ask about in Ajman?
In Ajman, Dorma appears under doors. Tell us what you need and we confirm the options at the free site visit.

Dorma services we offer

  • Row of automatic door types including a garage door, glass entrance and rolling shutter

    Doors

    Qasar Al Neil Automatic Doors designs, supplies, installs and maintains automatic doors for homes, businesses and industrial sites across the UAE.

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We install & repair dorma systems

Free site survey, installation, repair and maintenance across Ajman.

Supply & installation

Survey, supply, fitting, wiring, programming and safety testing.

Installation details →

Repair & maintenance

Fault-finding for motors, boards, remotes, sensors and safety edges.

Repair details →

Parts we repair & replace:

  • Door Motor
  • Control Panel
  • Remote & Receiver
  • Photocell Sensors
  • Springs & Cables
  • Rollers & Tracks
  • Bottom Rubber Seal
  • Limit Switch
  • Wall Push Button
  • Backup Battery

Dorma products we supply & install

  • Closed insulated sectional garage door on the front of a villa Featured

    Automatic Sectional Garage Doors

    Insulated automatic sectional garage doors for UAE villas and workshops: they lift vertically, need no swing space and run on a quiet operator with safety stops and remote or phone control.

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  • Glazed panoramic garage door on a modern villa facade Featured

    Panoramic Garage Doors

    Glass garage doors with large glazed panels in slim aluminium frames, for villas, showrooms and workshops that want daylight, privacy options and a modern look.

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  • Automatic garage door on the front of a family villa Featured

    Residential Garage Doors

    Garage doors for villas and homes in insulated sectional, roller and side-hinged styles, with finishes to suit the house, quiet operators and remote or phone control.

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  • Plain galvanised steel garage door closed at a building entrance Featured

    Standard Garage Doors

    Practical galvanised steel garage doors for homes, shops and workshops, supplied with a motor, remote, safety sensors and a manual release, or fitted to automate your existing door.

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  • Automatic sliding glass doors at a shop entrance, open for a visitor Featured

    Automatic Sliding Glass Doors

    Automatic sliding glass doors for shops, clinics, hotels and offices: touch-free, accessible entry with safety beams, adjustable hold-open time and a quiet, reliable operator.

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  • Glass automatic revolving door at a hotel lobby entrance Featured

    Automatic Revolving Doors

    Automatic revolving doors for hotels, malls, banks and towers: glass wings that limit cooling loss and dust, with speed control, safety sensors and an emergency collapse function.

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  • Closed motorised rolling shutter across a warehouse opening Featured

    Automatic Rolling Shutters

    Motorised rolling shutters in steel or aluminium for shops, stores, workshops and loading bays, with safety edges, remote control and a manual override for power cuts.

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  • Insulated double skin rolling shutter closed at a warehouse entrance Featured

    Double Skin Insulated Rolling Shutters

    Double skin, foam-filled insulated rolling shutters for cold rooms, air-conditioned stores and sun-exposed openings, with seals, a sized motor and safety devices.

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  • Motorised rolling shutter covering a villa window

    Residential Rolling Shutters

    Motorised rolling shutters for villa windows, patio doors and terraces, cutting glare and heat while adding privacy and security, with remote control and manual override.

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Dorma service across Ajman

Dorma service, frequently asked questions

Dorma and dormakaba: are they the same company?

Dorma, a German door technology company, merged with the Swiss group Kaba in 2015. The group has traded under the name dormakaba since 2016. Units installed years ago may still carry the Dorma name, while current products use the dormakaba name. For service the practical point is the model number on the unit, which tells us what it is, how it works and which parts apply. Send us a photo of the nameplate and we will tell you what we can service.

My Dorma sliding door has become slow and noisy. What is the usual cause?

Noise and slow travel are usually mechanical: a dirty or damaged track, worn carriage rollers or a loose or cracked drive belt. Sand and grit are common in the UAE and wear rollers quickly. Less often, a low power supply or a poor setting on the control unit slows the door. Cleaning the track and replacing worn rollers often restores smooth travel. Continuing to run a door that grinds can damage the belt and the motor, so book a check early.

Can parts be found for an old Dorma automatic door operator?

It depends on the model and its age. Common wear items such as rollers, belts, sensors and some control boards are often still obtainable, while some older control units are not. We will not promise parts before we know the model, so send a photo of the nameplate or let us see the unit on a site visit. If the unit cannot be repaired sensibly, we will explain the options, including replacing the operator while keeping the existing door and frame.

Why is my door closer leaking oil or slamming the door shut?

Oil on or around a hydraulic door closer means the seal has failed, and the closer should be replaced rather than topped up. A door that slams usually has its closing speed or latching speed set too high, or a closer that is failing and losing damping. Check that hinges are not sagging and that the door is not binding on the frame, as these make the problem worse. We replace closers and adjust speed and latching so the door closes fully without banging.

Do you serve all areas of Ajman?

Yes, we install and service automatic doors and gates across Ajman, from Al Nuaimiya, Al Rashidiya and Al Rawda to Al Jurf Industrial Area, Emirates City and Ajman Free Zone. Our head office is in Al Aalia.

Villas, apartment buildings, workshops and warehouses all fall within our coverage, including Al Hamidiya, Al Mowaihat, Al Zahra, Al Bustan, Al Rumaila, Ajman Corniche and Masfout. Call us with your location. See our sliding gates and garage doors.

What is the difference between an automatic sliding door and a swing door for a shop entrance?

A sliding entrance door moves sideways into a pocket or along the wall, so it needs no clearance in front of or behind the opening, which makes it the default choice for narrow shopfronts and mall entrances with heavy foot traffic. A swing door pushes open into the room or the street and needs clear space on the swing side.

Sliding doors generally handle higher footfall better and are easier to fit with an air curtain to keep air conditioning in. Swing doors can look more premium on boutique entrances and cost less to install. We fit both, and for most retail units in Ajman and Sharjah we recommend automatic sliding glass doors.

Do you supply and service Dorma automatic door systems?

Yes, we install and maintain Dorma (now branded dormakaba) automatic sliding and swing door operators, mainly on commercial and office entrances where the brand is already specified or an existing installation needs servicing. Their operators are well suited to high-cycle commercial doors.

If you have an existing Dorma system that a previous contractor installed, we can take over the maintenance contract, source compatible spare parts and carry out repairs without needing to replace the whole unit.

Do you offer an automatic door maintenance contract in Ajman?

Yes. An automatic door maintenance contract puts your doors, gates, shutters and barriers on a service schedule instead of waiting for a breakdown. The equipment list, the visit frequency and what each visit checks (sensors, motors, safety devices, controls) are agreed per site and written in the quote.

It covers Ajman, Sharjah and Dubai. Book a free site visit and we price the contract in writing, see the maintenance contract page.

Other brands we work on