If the motor runs and the door stays put, the drive is not connecting. A broken chain or belt, a stripped gear or a disengaged release are the usual causes. A door that has become out of balance, from a broken spring, may also be too heavy for the operator to lift.
Do not force a door with a broken spring. We check the spring balance and drive before the opener is tested, since the operator should not carry the full weight.
Who this applies to
This answer is for owners, tenants and facility managers in Ajman who have this problem now. It describes general practice. The right solution for your gate, door or shutter depends on the equipment, the site and how often it is used, which is why we look at it on site before we quote.
What to do next
- Note what the equipment does or fails to do, and when the fault started.
- Find the model or brand label and take a photo of it, plus one of the fault if it is visible.
- Check whether anything changed just before, such as a power cut, an impact or a new remote.
- Send the details and photos through the quote form or call us, and we arrange a free site visit.
- After the visit you receive a written quote that says what needs repair and what needs replacement.
Where we help with this in Ajman
We attend sites across Ajman. These locality pages list the services, nearby areas and questions for each place.
Garage doors: supply, installation and repair
Send a photo or the rough size and we call you to book a free site visit, then give you a written quote.