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Why does my Dormakaba sliding door stop halfway when opening?

A door that stops partway is usually being told something is in its path, or it has lost its travel limits. Common causes are a dirty or misaligned safety sensor, debris in the floor guide, a worn carrier wheel that catches, or a controller that needs its stroke relearned. We check the track and sensors first, because those are the quickest to rule out, then look at the motor and controller. Please do not force the leaf by hand, since that can strain the belt.

Who this applies to

This answer is for owners, tenants and facility managers in Ajman who have this problem now. It describes general practice. The right solution for your gate, door or shutter depends on the equipment, the site and how often it is used, which is why we look at it on site before we quote.

What to do next

  1. Note what the equipment does or fails to do, and when the fault started.
  2. Find the model or brand label and take a photo of it, plus one of the fault if it is visible.
  3. Check whether anything changed just before, such as a power cut, an impact or a new remote.
  4. Send the details and photos through the quote form or call us, and we arrange a free site visit.
  5. After the visit you receive a written quote that says what needs repair and what needs replacement.

Where we help with this in Ajman

We attend sites across Ajman. These locality pages list the services, nearby areas and questions for each place.

Automatic sliding doors

Send a photo or the rough size and we call you to book a free site visit, then give you a written quote.